Frames
• Most frames in our office are backed by a two year replacement warrantee policy. During two years your frame will be replaced once with no questions asked.

• If you are unhappy with your glasses for any reason, we will be happy to remake them in a frame of equal value one time within 60 days.

•Vision Service Plan, Northwest Benefit Network and Value Line Eye Wear are exempt from the warrantee above. These plans and products offer their own personal warrantees.

Ophthalmic Lenses
We will replace your lenses ONE time for one of the following three reasons:
• Customer satisfaction within 60 days from original date of order

• Doctor's change within 6 months from original date of order

• Scratching/chipping within a two years of original date of order

• Vision Service Plan, Northwest Benefit Network and Value Line Eye Wear are exempt from the warrantee above. These plans and products offer their own personal warrantees.

Contact Lenses
• We provide free shipping when you order a one year supply or greater supply of contacts.

• We will exchange any unused contacts if your prescription changes during the life of the original contact lens prescription date.

• We will supply you with trial contact lenses if you run out prior to your next consultation and/or if you are waiting for your order to arrive.

• We will offer you a 20% discount on one year supply of contact lenses.

• We will offer you additional rebate savings when one year supply of contacts are purchased.